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How to make online interactions more personal

A post-COVID shutdown question we’re hearing often is ‘How can we make our online interactions more personal?’ Below are a few tips that will help you to inject a more personal approach into your online meetings.


Humanise your interactions

Since nearly 90% of remote employees say that video helps them feel more connected to colleagues*, encourage your team to switch on their cameras when in meetings to more accurately capture emotion through nonverbal cues. * Source (IMCCA).


Share your screen

During a meeting, it’s useful to share your screen with colleagues, customers and partners as it helps them see content on the document, app or program you have open and are discussing. It’s like you’re in the same room.

Remove the pain from creating meeting notes

You can record online meeting audio, video and screen sharing activity. There are also options for recordings to have automatic transcription. Users can play back meeting recordings with closed captions and search for important discussion items in the transcript.

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Using apps can heighten user and viewer experience

Apps let you do more in Teams. Think about the tools, files, and dashboards your organisation currently use. Many of them can be added right into Teams. One such App is Polly, the simple survey and polling app.

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Reinvent the meeting life cycle

The meeting life cycle – from scheduling to follow-up can be difficult to manage. Use online meeting features to automate the life cycle of your meetings to save time and offer a more elegant process for your colleagues and customers.

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By Leigh Robinson | 11 June 2020
By Leigh Robinson | 11 June 2020

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