Helpdesk

Big Changes Are Here - Are You Ready?

This month, NSP celebrates 23 years of helping New Zealanders stay connected, secure, and ahead of what’s next in technology. From humble beginnings to becoming a trusted name in IT and cybersecurity, our story has always been about one thing: empowering our clients with the tools, strategy, and support to thrive.

Cyberattacks are increasingly becoming more sophisticated, frequent, and fast-moving. According to Verizon, nearly 90% of successful cyberattacks and up to 70% of data breaches originate at the endpoint. Additionally, another report reveals that most ransomware attacks are deployed within just 24 hours of initial access. As these threats escalate, organisations are turning to advanced cybersecurity solutions that offer real-time threat detection and response capabilities. Among these, three technologies have gained widespread adoption: Endpoint Detection and Response (EDR), Managed Detection and Response (MDR), and Extended Detection and Response (XDR). Here's an exploration of these technologies and why they are crucial in today's cybersecurity landscape. 

The relentless pursuit of efficiency and productivity is a constant struggle in today's business world. We juggle complex tasks, fight information overload, and yearn for a way to do more with less. Enter the dynamic duo of automation and artificial intelligence (AI), poised to revolutionise how we work.  Artificial intelligence (AI) presents a revolutionary opportunity to transform workflows and unlock new levels of efficiency. Microsoft's Copilot, a powerful AI assistant within Microsoft 365, is poised to change the game.  However, ensuring your organisation is prepared to leverage Copilot's full potential requires a strategic approach. NSP's Copilot Readiness service offers a comprehensive two-part solution to guide you on this journey. 

Artificial Intelligence took the public imagination by storm in the 2020s with the launch of a ground-breaking generative pre-trained transformer, GPT-3. People were justifiably impressed with its ability to adapt and mimic human language, and the ensuing AI boom, accelerated by the even more impressive GPT-4 in 2023, saw hundreds of applications for generating written content, images, researching financial questions, planning holidays, and more.